Provider guide
HookTrace for Shopify webhooks
Capture Shopify webhooks before ACK, preserve HMAC headers, and retry safely when your app is down.
HookTrace sits between Shopify and your app, persisting events first and forwarding them with retries and traceability.
Setup
Route Shopify webhooks through HookTrace
Use your HookTrace proxy URL in the provider dashboard, then keep your existing handler as the target URL.
Create a Shopify endpoint in HookTrace
Name it “Shopify Webhooks” and set your target URL to your Shopify handler.
Configure Shopify to use HookTrace
Set the webhook URL in Shopify Admin to your HookTrace proxy URL.
Add X-HookTrace-Secret header
Paste your HookTrace secret token. HookTrace forwards all Shopify headers and raw body.
Why HookTrace
Built for Shopify delivery incidents
Durable ingest, full payload visibility, and replay controls give you confidence when webhook deliveries fail.
Full payload visibility
Inspect Shopify payloads and headers even when delivery fails.
Retry with backoff
Automatic retries (1m → 24h) keep you covered during incidents.
Shareable debugging
Send a redacted link to partners without dashboard access.
Retention by plan
Events retained 3/30/60 days depending on your plan.
Coming soon
Get early access to HookTrace
Join the waitlist and be first to know when we launch.